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What Our Customers Are Saying
Phenomenal. We were traveling through Omaha when our alternator went out on our Suburban. The owners Mike amd Dave went out of their way to provide same day emergency service and even went the extra mile proving a ride back to my hotel. As a business owner myself, I know how difficult it can be to provide excellence and these guys nailed it.
Michael McNabb, 09/30/2021
I just can't say enough good things about Dave and Mike Jensen and their amazing team. A true generational family business with decades of experience (and we've been taking our cars there for a couple of those decades!), these guys are always honest and incredibly thorough. On one occasion, they researched the repair they were doing on my Buick and discovered an old service alert that meant I could possibly get reimbursed for some of the repair. They helped me submit the paperwork and remained available throughout the process until my refund was successfully processed. They didn't have to do that, I already paid them. But that's the kind of personal service and attentiveness you get from them. Highly recommend!
Tom Elkins, 09/14/2021
Thanks again for a fantastic job on my car. You guys are top-notch. I appreciate it. Thanks
Sue H., 09/03/2021
I've been using Jensen for 10+ years. They shoot you straight and give the best service around. Getting to talk directly to the owners in my book is the best part. They truly care about their customers. Also their front guy Rodger is full of knowledge and I feel like I can ask him anything. I've sent all my friends to them and they get the same service I do.
DJ Stover, 08/04/2021
I had a big problem with my BMW's timing chain and variable drive system, and Jensen Service & Diagnostic was able to work with my extended warranty company, keep me apprised of repair status, and complete some very difficult disassembly, reassembly and testing. Hats off to Jensen Service & Diagnostic for their professional and personable approach, they are very trustworthy and a pleasure to work with.
Fred Shope, 03/26/2021
Jensen Service & Diagnostic is very trustworthy. Our 2011 Toyota Corolla was leaking oil. The dealership said it would cost $2,142 to repair. We sought a second opinion from Jensen Diagnostic. They said it was a minor repair....basically it just needed an oil change for $37. It was completed the same day and hasn't leaked oil since. Jensen Service & Diagnostic saved us more than $2,000! We are very grateful.